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LTX-Credence's comprehensive, scalable customer support services help you maximize system uptime and performance and minimize operational costs.

How will you support your test systems?

When it comes to managing a test floor, one of the most critical questions you need to answer is how you will support your test systems. Why? Because test system support plays a pivotal role in system uptime, performance and overall operational costs.

Just think about it – what happens to the operation of your test floor when a system is unavailable? How long can you afford to wait for replacement parts or a service engineer? What is the impact if your staff is not fully trained to take complete advantage of your test system’s features and performance capabilities or maintain it properly? Proactively developing a comprehensive support plan will help you optimize your test operation.

You also need to tightly manage the costs associated with keeping your floor running, paying for only those services your organization requires. That’s why the right support plan is so important, helping ensure the maximum level of system uptime and performance while minimizing your overall operational costs.

The Solution: Scalable Support Services


LTX-Credence offers a broad portfolio of support services designed to help you maximize system uptime and performance while minimizing operational costs. And, our support services are fully scalable. From complete outsourcing of test system support to pay-per-use augmentation of your internal capabilities, LTX-Credence is ready to support you. Select only the services you need, and at the right levels for your organization.

The LTX-Credence Support Portfolio
LTX-Credence offers an extensive portfolio of scalable support services, designed to help maximize system uptime and performance while minimizing operational costs:

Parts Repair - Cost-effective parts repair solutions for maximum system uptime and performance
Spare Parts - Cost-effective spare parts inventory solutions for maximum system uptime and performance
Service Labor - Cost-effective labor solutions for maximum system uptime and performance
Training Services - Cost-effective training services to help you get the most out of your test system investment
Xpedite Support - A comprehensive network of support tools and services to speed customer solutions

 


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