Service & Support

We're about solutions.

At Credence, world class service means developing strong customer relationships built on a portfolio of industry-leading technology and applications solutions backed by a responsive and experienced customer-focused organization.

Completely customized support programs and service products enhance your standard product warranty and are designed to fit your specific test environment. Choosing the right combination of support options is important to lowering the overall cost-of-test, maximizing profitability, and protecting capital investment.

Select from:

Customer Quotes: Annual VLSI Independent Survey

"Credence has very good overall customer service and will go out of their way to support us."

"Best customer support."

"100 percent available and very attentive towards the client."

"Excellent dedication to customer support even after sales."

"Equally good support in spares during repair as compared with other tester OEM; assign one experienced site manager to overlook production issue and equipment ramp up."

"Prompt service. Questions are answered timely through phones and email."

"Good field service support."

"Credence provided us with timely hardware service and software support."